INTERFACE: The Edge Electronics Blog

COVID-19 Response Plan UPDATE

Posted by Amanda @ Edge on Jul 15, 2020 9:50:00 AM

Our essential personnel are reporting and working to fulfill orders, and the rest of us are available remotely if you require assistance.

This is an update to our valued customers explaining our Coronavirus response plan, from Edge Electronics’ President/CEO, Adrienne Giannone:

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Topics: Customer Service, COVID-19

COVID-19 Update

Posted by Amanda @ Edge on Mar 24, 2020 4:42:17 PM

As an essential business, Edge Electronics is taking the proper steps and precautions to provide, safe, responsive, and complete service during this global health crisis. We are working together with our industry-leading manufacturers to continue to supply necessary components and hardware to medical, military, and industrial manufacturers, as we well as much needed PPE, disinfecting and related products to government agencies.

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Topics: Customer Service, COVID-19

The Top 12 Things Your Distributor Should Be Doing

Posted by Amanda @ Edge on Aug 15, 2019 11:54:55 AM

Think about the best customer service experience you've had with a distributor. What did they do to stand out among the competition? Did they exceed your expectations by providing a better delivery timeline? Were they able to offer you a pipeline management solution to keep your project running long-term? Are they easy to work with?

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Topics: Authorized Distributor, Customer Service, Diversity Supplier